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Shipping Rates and Policies

Shipment > Delivery Time

Orders are shipped by TAILOR DIFFUSION SRL from Monday to Friday, from 8:30am to 5:00pm CET Time. Orders placed during weekends will be processed on Monday morning.

Dispatch time depends on the product type and availability, and on the zone of delivery. However, the average shipping time for bespoke items is:

  • 45 day for made to measure items (for specific requests, please contact our customer service at info@ottavionuccio.com
  • 2/7 days for items available in standard size

OTTAVIONUCCIO.COM uses UPS, SDA and TNT TRACO delivery service to ship all over the world.

Estimated delivery time from dispatch:

  • Italy: 1-2 days
  • USA and Canada: 3-5 days depending on final destination
  • Europe: 1-5 days depending on final destination
  • Rest of the World: 3-10 days depending on final destination

OTTAVIONUCCIO.COM is not to be held responsible for delays caused by customs operation and controls or any other circumstances beyond the control of TAILOR DIFFUSION SRL.

Please note that OTTAVIONUCCIO.COM can ask to the Bank or PayPal to verify transactions made by new customers. This verification process may delay the delivery of the order.

AVAILABLE ITEMS: IMMEDIATE DISPATCH

When the requested items are already available, orders are dispatched within two working days after the order is placed.

OTTAVIONUCCIO.COM reserves the right to delay dispatch in case of unforeseen circumstances.

Shipment > Shipping Methods

OTTAVIONUCCIO.COM uses the courier service of UPS, Fedex and TNT TRACO to ship orders to our Customers all over the world. Orders can be shipped to the address provided by the Customer (two different addresses - the billing address and the shipping address - can be provided).

OTTAVIONUCCIO.COM does not deliver to P.O. Boxes.

Once the order is placed and the payment received, we will send you a confirmation email. If you don’t receive our confirmation email, please ensure that it has not been stored in your Spam folder. In which case, please contact our Customer Service at info@ottavionuccio.com

Shipping costs vary depending on the country of delivery:

ITALY (ZONE A)

  • €10.00 for orders of up to €200.00
  • FREE shipping for orders of over €200.00

EUROPE EU COUNTRIES (ZONE B)

  • €30.00 for orders of up to €200.00
  • FREE shipping for orders of over €200.00

EUROPE NON-EU COUNTRIES (ZONE C)

  • €30.00 for orders of up to €100.00
  • €60.00 for orders of between €100.00 and €500.00
  • FREE shipping for orders of over €500.00

NON-EU COUNTRIES

ZONE D Americas (Central and South America included) and Africa

  • €30.00 for orders of up to €100.00
  • €60.00 for orders of between €100.00 and €500.00
  • FREE shipping for orders of over €500.00

ZONE E Asia and Oceania

  • €150.00 for orders of up to €700.00
  • €50.00 for orders of between €700.00 and €1,400.00
  • FREE shipping for orders of over €1,400.00

For orders shipped outside the EU, prices are VAT-free. Import duties (custom duties and taxes) apply and are to be paid by the Customer only. Import duties are not included in the prices listed above.

According to trade regulation laws, all shipments made by OTTAVIONUCCIO.COM are accompanied by an official invoice declaring their exact value in Euro